After the recent high-profile lapses at the Veteran’s Affairs office and the ChoicePoint incident, more than half the states have passed laws requiring that individuals be notified of security breaches. If you don’t think this may be an issue for your business, read on – the number of records containing sensitive personal information involved in security breaches since February 2005 has surpassed 90 million!
- Security & Privacy – Made Simpler: Manageable guidelines to help you protect your customers’ security & privacy from identity theft & fraud (supported By VISA, IBM, Equifax, Verizon, Wall Street Journal, eBay and PayPal)
- Identity Theft Resource Center, bringing you up-to-speed in the areas of emotional impact, effective post-incidence communications, laws, and letter forms.
- Federal Trade Commission Identity Theft guide is a one-stop national resource to learn about the crime of identity theft. It provides detailed information, including the much-heralded Deter, Detect, and Defend brochure.
- Federal Trade Commission guide to specific identity theft problems has a useful listing that facilitates your response to particular incidents.
- Privacy Rights Clearinghouse has in addition to the usual resources a particularly good section with consumer form letters and opt-out information. As a business, it helps you anticipate the kind of response desired from a customer, and assists you in drafting targeted policies.